BASICS EQUESTRIAN

The concept behind BASICS EQUESTRIAN started in 2018 when our Founder & CEO found herself searching for well made and simply designed horsewear at an affordable price. When she realized that the options were limited she decided to take the unfulfilled need into her own hands and BASICS EQUESTRIAN has been evolving ever since!

BE is based out of Burlington, ON Canada! 

When the vision for BASICS EQUESTRIAN was coming together we knew that we wanted to provide equestrians with horswear products that are staples in their tack locker - the basics. Simplicity | Functionality | Affordability are always at the forefront of our designs. 

What are the basics that you need day in and day out at the barn? Our goal is to continue introducing more products to fulfill all of your basic equestrian needs.

Through connections in the equine industry our founder was fortunate to come across mentors that continue to successfully navigated the world of horsewear manufacturers, providing great insight when it comes to sourcing manufacturers overseas. Before we select a manufacturer we do a thorough background check with the Canadian Trade Commission. In addition, we believe that it is important to get to know the people making our products, we are proud of the positive personal relationships that we have formed with our manufacturing partners!

Our horsewear products are currently made in India. We selected our manufacturers in India because of their strong skillset, history and knowledge of equine wear! Our brandwear is currently created in Burlington. Shoutout to CottonInk Apparel for doing such a phenomenal job!

If you are looking to purchase any of our horsewear products for your barn send us an email | info@basicsequestrian.com with the subject "barn program" and we will be happy to discuss group discounted pricing with you!

SOON! We love a monogrammed horse product just as much as the next equestrian! Enter your email to stay connected and follow us on social media for updates on when we will oficially be offering monogramming services!

PRODUCTS

All of our products are named after horses, dogs & other animals that have touched our lives!

GSM stands for Grams per Square Meter - just a fancy term referring to the amount of polyfill (polyester fluff) per square meter of fabric, usually referring to horse blankets & saddle pads.

Our saddle pads are filled with polyfill (fancy term for polyester)! Polyester has great properties for horsewear products:

Durability - it is strong enough to withstand daily barn wear and tear!

Wicking Properties - absorbs moisture and evaporates quickly, wahoo!

Quick Dry - no one wants to wait for their saddle pads and blankets to dry for hours after a ride!

Easy Care - throw your saddle pad or exercise rug straight into the wash!

The outside of our saddle pads are also polyester - the fabric is used for the same great reasons listed above with the addition of being stain resistant!

When we designed our everyday saddle pads we wanted to avoid excess material bunching under the pommel of the saddle. All horses are shaped differently and if the rise on the pad is too high the material will scrunch together creating an awkward fit. With our saddle pads lower rise the pad has less excess material to potentially bunch together, give it a try and let us know what you think!

Our exercise rugs have a polyfill (fancy term for polyester)! Polyester has great properties for horsewear products:

Durability - it is strong enough to withstand daily barn wear and tear!

Wicking Properties - absorbs moisture and evaporates quickly, wahoo!

Quick Dry - no one wants to wait for their saddle pads and blankets to dry for hours after a ride!

Easy Care - throw your saddle pad or exercise rug straight into the wash!

Safety is one of our top priorities | having an extra strong velcro closure ensures that your polos will not unwrap when you are flatting, jumping or out for a gallop in the field! We know that being a bit more diligent when wrapping your polos (to avoid catching the velcro on the fabric) is worth it for the safety of you and your horse.

LOVE & CARE

YES! We know your time is valuable and we don’t want our products to get in the way of that. Machine wash cold with like colours on delicate!

Yes! The polo bag can go in the wash | machine wash cold with like colours on delicate. It is recommended that the polo bag does not get washed with the polos!

Nope, as long as you dry them on delicate & the lowest heat setting. We DO recommend hang drying our products if you have the time as it is much easier on the fabrics!

You technically can! However, we suggest that you hang them to dry to prevent the velcro from catching on the elastic, fleece or other garments you have in the dryer.

PAYMENT

visa | mastercard | amex | shop pay | apple pay | google pay | interact 

Don’t panic! Make sure that all of the required fields are correctly filled out and that the billing address matches the address attached to the card. If you are still experiencing troubles please call us at 905 808 4006 or send us an email at info@basicsequestrian.com with the subject “payment processing”.

SHIPPING & RETURNS

CANADA | you have three options via Canada Post: Expedited Parcel, Priority, Xpresspost 

UNITED STATES | you have four shipping options: Expedited Parcel USA, Small Packet USA Air, Tracked Packet USA, Xpresspost USA

REST OF THE WORLD | send us an email at info@basicsequestrian.com with the heading "international shipping" to inquire about shipping options

shipping costs are calculated at checkout | FREE shipping over $99

In stock items will be shipped out within 2-3 business days! Your shipment time will be based on the shipment method you select at checkout.

YES! We will email you a tracking number once your item has been shipped. 

Not what you are looking for? If you don’t love your BASICS EQUESTRIAN product you have 21 days to return an item. As long as the product is unused, in the same condition that you received it and with the tags still on, we will gladly refund your purchase and work with you to make sure you get exactly what you are looking for next time! Please send us an email at info@basicsequestrian.com with the subject 'return & your order number'.

What you need to do:

1| email us at info@basicsequestrian.com with the subject 'return & your order number'  and we will email you a return authorization number!

2 | Get your Canada Post Return Label: https://www.canadapost.ca/cpotools/apps/prse/label?policyId=PR158677&LOCALE=en

3 | Package your unused item(s) in the original packaging (if possible!) 

4| Go to a Canada Post Office with your package & order number! 

If you don’t love the colour or style of your original product we will be happy to exchange it for you, please send us an email at info@basicsequestrian.com with the subject 'exchange & your order number' to let us know what you will be exchanging your item for (your new item must be of equal or greater value to your original order). We will offer exchanges up to 21 days after you receive your product as long as your product is in its original state with the tags on. We will also provide you wth a return authorization number! 

What you need to do:

1 | email us at info@basicsequestrian.com with the subject 'exchange & your order number' and let us know what you would like to exchange your item for. We will email you a return authorization number!

2 | Get your Canada Post Return Label: https://www.canadapost.ca/cpotools/apps/prse/label?policyId=PR158677&LOCALE=en

3| Package your unused item(s) in the original packaging (if possible!) 

4| Go to a Canada Post Office with your package & order number! 

All exchanged merchandise will be charged a re-shipping fee once we fulfill your new order unless it was shipped or invoiced incorrectly by our company. 

BASICS EQUESTRIAN products are currently sold across North America with the goal to expand globally! If you live outside of North America and see a product that you would like to purchase send us an email at info@basicsequestrian.com with the subject "international shipping" and we will try and make it happen!

ASK AWAY

Have a question that you don't see on our FAQ page? Ask us a question on social media or send us an email | info@basicsequestrian.com